Customer Service is our priority. We want you to love and adore your purchase. To make an exchange or return please email us at with your order information. Please let us know what item you would like to exchange for, or the reason for return. We will provide the return/exchange address to you in a follow up email.

Returns/ Exchanges 

We have a 14 day return policy. Due to the nature of our products, we cannot accept any returns/exchanges after 14 days. All returns will be inspected to ensure item is unused and in its original condition. Please email us at with your original order information to initiate the return/exchange process. You are responsible for return shipping costs and the original shipping cost is non-refundable. 

Please keep in mind, our 100% handmade necklaces are wooden and not indestructible or unbreakable like hard plastic or silicone. Please always use with care and inspect your teething necklace before each use- wooden beads and tassel too. The more you care for your necklace, the longer it will last.